Missouri State University

Dispatch: Communications Center Supervisor Training (See Description for Course Details)

Dates:September 26, 2024
Meets:Th from 8:00 AM to 5:00 PM
Cost: $80.00

There are still openings remaining at this time.


This 8-hour course is designed for current supervisors or those who are transitioning into a supervisor position such as shift supervisors, center managers, or 9-1-1 Directors. The workshop format will consist of lecture combined with student interactive discussions and exercises focusing on skills and tools for employee development. Attendees will share, learn, and take-home valuable tools in the following courses: -Handling Conflict in the Workplace - 2 Hours -Team Building - 2 Hours -Employee Development - 1 Hour -Counseling Skills for Supervisors - 2 Hours -Bullying in the Comm Center - 1 Hour
Fee: $80.00

Call us at 417-836-8974 to see if you qualify for a discount on this course.

Fee Breakdown

Course Fee (Basic)Non-Contract Price$ 80.00
Course Fee (Alternate)Contract Price$ 0.00

Roger Martin

Roger retired from the Air Force in 2001 and began his new career with the Highway Patrol at Troop E Radio in Poplar Bluff the same year. In 2008, he was appointed as the Communications Division Training Coordinator and moved to Jefferson City. He facilitates the training of newly hired Patrol Operators and provides continuing education to veteran operators. He is also a POST certified specialty instructor training newly hired Troopers and other agency responders on Patrol radio procedures. Roger has served as co-chair of the Missouri Professional Training Partnership since 2010 and undoubtedly his primary focus continues to be the training and education of professionals within public safety communications. He and his wife, DeAnn, enjoy traveling, singing every chance they get, and working in community theatre. They share four sons, two daughters-in-law, and two beautiful granddaughters.


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